Software-as-a-Service news & blogs
SaaStr
- The SaaS Trust Crisis with Godard Abel (Video + Transcript)
- The #1 Most Important Thing You Can Do With Your Leads: Implement an SLA
- How Important Are Happy Employees When VCs Invest?
- How Long Should You Give a New Sales Rep?
- The Top 10 Cloud Stories Of The Week: Tech Flees SF, Carta, Dell, TI Calculators and More
- The Top 10 SaaStr Videos of the Week: Flexport, Craft Ventures, Aileen Lee, Homebrew, and More
- Salesforce and Workday: “Yes, Covid-19 is Slowing Us Down. But We Are Still Growing”
- SaaStr Podcasts for the Week with Facebook Workplace and Slack — May 29, 2020
- How Much Equity Should a CEO Have? Answer: 6%-15% On Average At IPO
- Funding in the Time of Coronavirus with Mark Suster (Video + Transcript)
The SaaS Playbook
- what SaaS startups can learn from Billie Eilish → Happy Friday friends! And congratulations on maki …
- How Zapier used FOMO to hit 50m ARR → Happy Friday folks! We’ve got bigger news than Joe Rogan’s…
- sketching your roadmap into reality → Happy Friday, hope everyone had a great week! Some congrats a …
- gritty tactics that SaaS co’s can use to scale → COVID-19 related layoffs continue to surge a …
- who's up for a sales and marketing brainstorm? → We just grabbed our tickets for SaaStock Remote on …
- the GTM that took Intercom to 50M ARR → Morning! Obviously no one went to SaaStr Summit this year be…
- content mastery and other ways to get the most out of marketing $ → Many tools are giving extended f…
- template for modeling 📈 and 📉 scenarios → Not many businesses have benefited from t …
- COVID relief loans for SaaS companies → Morning! We have some good news amid these bleak times—tho…
- The SaaS Sales Edition → Isolation tips are more pertinent now than ever, and few know how to better…
SaaStock
- Final agenda: Your map to navigate the land of SaaStock Remote
- Your Guide to Attending Online Conferences and Events
- How asynchronous communication will transform your remote work with Amir Salihefendic, CEO at Doist
- Ones to watch: The hottest startups to look for at SaaStock Remote
- Adapting your marketing in times of crisis with Lorena Morales, Go Nimbly
- The hottest sessions at SaaStock Remote
- How startups can grow from a single-product to a multi-product company with Jeff Titterton, CMO, Zendesk
- SaaStock Update: 2020 events calendar fully online
- Meet the speakers taking to the online stage at SaaStock Remote!
- Building the sales function at a growing SaaS company with Javier Darriba, CEO, Bloobirds
SaaS Metrics
- The 4 types of content your subscription-based business needs for better leads • www.profitwell.com
- Measuring the subscription economy with Zuora's Tien Tzuo • www.profitwell.com
- mind the [empathy] gap • www.profitwell.com
- 8 Tips to Write Engaging Onboarding Welcome Emails (+ Examples) • baremetrics.com
- Who could use some extra caffeine? ✋
- We can do better
- Benefits of Playing Online Casino Slots • saasmetrics.co
- Live Casino basics and entertaining potential • saasmetrics.co
- $Free.99
- Manage You SaaS Solutions Better With An Outsourced IT Partner • saasmetrics.co
SaaS Finance
- How Fintech Can Help Small Businesses Manage Money • blog.agilepayments.com
- Top 10 Things to Look For In An ACH API • blog.agilepayments.com
- Simplifying Sales Tax for SaaS in the US • www.chargebee.com
- Top 3 Things to Look For in an IVR Payments Partner • blog.agilepayments.com
- 7 Effective Ways to Make Your Payment Process Easier for Online Customers
- Staying the Course through Uncertainties: SaaS Metrics and KPIs for the Pandemic Era • www.chargebee.com
- SaaS Operating Leverage | Key to Better Margins and EBITDA • www.thesaascfo.com
- 5 Step Process to Recognize Revenue using ASC 606 • www.chargebee.com
- User Experience Tips to Improve the Payment Process for Your Clients
- 3 Improvements to Custom Attributes That Make Customer Segmentation Even More Powerful • blog.chartmogul.com
Customer Success
- How to be a Successful Remote Support Rep, According to HubSpot Service Experts • blog.hubspot.com
- The Top 14 Free Help Desk Software and Ticketing Systems in 2020 • blog.hubspot.com
- Revising Your Customer Success Crisis Plan • blog.totango.com
- Meet Bri, Customer Success Team Lead at ChurnZero • churnzero.net
- How to Perfect the Customer Service of Your Ecommerce Business • blog.hubspot.com
- How to Connect with Influencers and VIPs: The Exact Email Scripts I Use • www.groovehq.com
- 8 Examples of Brands Providing Excellent Customer Service on Instagram • blog.hubspot.com
- The All-In-One Guide to Writing a Perfect 'How Did You Hear About Us' Survey • blog.hubspot.com
- Help Desk: What It Is & The Software That Supports It • blog.hubspot.com
- How to Retain At-Risk Customers When Everyone is At-Risk • blog.totango.com
SaaS on Medium
- Fill the Pipe!
- 5 stupid simple things I learned by launching my first SaaS startup
- Finding Customers Through Your Network…
- The Day Bityond Died
- O salmão é um peixe de águas frias⁉
- Product Content Strategy — For the SaaS Pricing Page
- How We Measure the Impact of Customer Facing Security Features
- Don’t Hire a SaaS Consultant Before This
- Are VCs Still Investing?
- 11 Review Directories for Listing Your Software & SaaS Products
SaaS news articles
- Why Vodafone Greece Devs Migrated to Red Hat's Quarkus • www.informationweek.com
- Dublin start-up &Open wants to help reward customer loyalty • www.siliconrepublic.com
- Tips on Digital Adoption and Transformation from Tesla • www.informationweek.com
- Cloud Strategies Aren't Just About Digital Transformation Anymore • www.informationweek.com
- Understanding VC cycles for post-pandemic success • venturebeat.com
- Google, I Want My Cheesecake and I Want It Now • startupstash.com
- 4 sectors where we’ll see the first post-pandemic stars emerge • venturebeat.com
- Twitter is not breaking new ground with its remote work policy • venturebeat.com
- 7 start-ups that have developed remote working solutions • www.siliconrepublic.com
- Templafy will acquire sales enablement platform Napp • www.siliconrepublic.com
SaaS blog posts
- Black lives matter • justinjackson.ca
- Not All Subscriptions Are Equal: Offer Yearly Plans from the Start • thebootstrappedfounder.com
- Not All Subscribers Are Equal: How to Deal with Plans That No Longer Work • thebootstrappedfounder.com
- Profit-Sharing as Employee Compensation for Bootstrappers • thebootstrappedfounder.com
- Price Is Not Set In Stone: Strategies For Increasing Your Revenue • thebootstrappedfounder.com
- Ideas aren't cheap • justinjackson.ca
- You May Be Barking Up the Wrong Tree: Re-Evaluating Your Audience • thebootstrappedfounder.com
- Build for Value, Not for Applause: Product Management Under Heavy Constraints • thebootstrappedfounder.com
- The cure • justinjackson.ca
- First Things First: Feature Prioritization Frameworks • thebootstrappedfounder.com
SaaS podcasts
Indie Hackers Podcast
- #163 – Bootstrapping from an Investor’s Point of View with Rob Walling of TinySeed
- #162 – Building the House You Want to Live In with Steli Efti of Close
- #161 – How to Make Millions by Writing Online with Sam Parr of The Hustle
- #160 – Validating and Building Your Ideas Without Code with Bram Kanstein of No-Code MVP
- #159 – Storytelling, COVID-19, and Viral Startup Growth with Tomas Pueyo of Course Hero
- #158 – Communicating During Crisis with Rand Fishkin of SparkToro
- #157 – Listening to Users and Growing to $100,000 MRR with Baird Hall of Wavve
- #156 – Surviving a Recession as an Indie Hacker with Amy Hoy of Noko and 30x500
- #155 – Finding the Right Models for Growth with Brian Balfour of Reforge
- #154 – The Right Way to Talk to People About Your Business with Rob Fitzpatrick, Author of The Mom Test
SaaSClub.io Podcast
- 251: A Guide to Product Led Growth for SaaS Founders - with Wes Bush
- 250: Geckoboard: Failing a Dozen Times Before Finding Product Market Fit - with Paul Joyce
- 249: Bootstrapping a SaaS to $10K MRR While Working Full-Time - with Luke Thomas
- 248: Bonjoro: Building a SaaS Company in a Bear Suit - with Matt Barnett
- 247: Loopio: How to Bootstrap an Enterprise SaaS Company - with Jafar Owainati
- 246: Treehouse: How a Developer Bootstrapped an 8-Figure SaaS Company - with Ryan Carson
- 245: Successfully Pivoting a SaaS Business - with Sandi Lin
- 244: 6 Mistakes SaaS Companies Make with PPC (and How to Avoid Them) - with Todd Chambers
- 243: Turning a Simple Slack Plugin into a Growing B2B SaaS Startup - with Darren Chait
- 242: Getting Your SaaS Product Messaging Right - with Robin van Lieshout
The SaaS Revolution Show
- How asynchronous communication will transform your remote work with Amir Salihefendic, Doist
- Adapting your marketing in times of crisis with Lorena Morales, Go Nimbly
- How startups can grow from a single-product to a multi-product company with Jeff Titterton, CMO, Zendesk
- Building the sales function at a growing SaaS company with Javier Darriba, CEO, Bloobirds
- The ROI of a CSM with David Apple, Notion
- The Power of Product-Led Growth with Wes Bush
- Scaleup lessons at Series D and beyond with Eric Santos, CEO, Resultados Digitais
- Lessons from building and scaling 4 Sequoia-backed businesses with Andy Byrne
- You Mon Tsang on customer success, plus ChurnZero's remote work framework
- Growing from $10M to $20M ARR in just 12 months with Mikael Thuneberg, CEO, Supermetrics
Inside Intercom Podcast
- Jonathan Anguelov on Aircall’s $65 million Series C success and the future of the phone call
- Ryan Steinberg on fostering empathetic automation
- H.O.M.E: Entertainment - when all the world's a stage
- Intercom on Product: Understanding your customer is key to good product judgment
- H.O.M.E: Market - when this little piggy stayed home
- H.O.M.E: Off the clock - love, laughter, and life through a lens
- H.O.M.E: Health and wellness in the great indoors
- Revisiting Wootric’s Deepa Subramanian thoughts on measuring the voice of the customer
- Navigating the surge: A customer support roundtable
- The SaaS response - how our peers are responding to COVID-19
Notion - The Pain of Scale
- P403 - Building high performing teams, with Yvonne Agyei, Chief People Officer, Gocardless
- P402 - Staying uncomfortable, with Matt Welle, CEO, Mews
- P401 - Surfing to Growth, with Tae Hea Nahm of Storm Ventures
- TEN05 - Helping fitness entrepreneurs live their dreams with Glofox
- TEN04 - Helping small businesses survive and thrive on the hive with Futrli
- TEN03 - What is success? Looking back and being astonished at what you have achieved
- TEN02 - Building a company of global scale and significance
- TEN01 - Building an entirely new category of venture capital
- P310 - Build a business to be proud of, with Catherine Birkett, CFO, Gocardless
- P309 - How to raise venture capital, with Cristina Fonseca, Founder, Venture Partner, Indico Capital
Getting To Ramen
- What not to work on next (advice from successful founders)
- You should be collecting customer feedback
- What is "normal" now?
- Getting COVID-19, un-productivity hacks, and market differentiators
- Head of Product at Userfeed.io
- Rob Walling of MicroConf & TinySeed on his Stairstep Approach to Bootstrapping
- The big Stripe dispute: a cautionary tale
- Repositioning a platform-reliant product
- Stuck at $5K MRR...now what?
- Ben Orenstein of Tuple.app on building a fast-growing bootstrapped company
Made with Grit
- 24: Brandon Cummings on launching a non-profit for COVID-19 that impacts thousands of people a week
- 23: Do's and don'ts of B2B customer support
- 22: What we'd do differently...
- 21: Distant socializing
- 20: Remote collaboration and communication
- 19: How we're dealing with COVID-19
- 18: Payroll for remote teams, enterprise sales & more
- 17: Punchlist with Pete Bernardo
- 16: Tax filing for startups
- 15: Grayscale: From non-technical founder to six-figure revenues
14 Minutes of SaaS
- E111 – Christian Gabriel – 240 Degree Decision
- E110 – Ilan Twig – 4 of 4 – Halcyon Days
- E109 – Ilan Twig – 3 of 4 – Fantastic Voyage
- E108 – Ilan Twig – 2 of 4 – Stream to Ocean
- E107 – Ilan Twig – 1 of 4 – Loving the Machine
- E106 – Georg Petschnigg – 6 of 6 – Perpetually Meaningful Movement
- E105 – Georg Petschnigg – 5 of 6 – New and Old Amsterdam
- E104 – Georg Petschnigg – 4 of 6 – Dancing with Big Tech
- E103 – Georg Petschnigg – 3 of 6 – Beautifully Obvious, Fifty Three to WeTransfer
- E102 – Georg Petschnigg – 2 of 6 – New Found Liberty
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Older SaaS podcasts
- Mike Michalowicz: How To Diagnose And Solve A Profitability Problem
- Growing in a recession with Chili Piper CEO Nicolas Vandenberghe
- Legal Structures For Entrepreneurs with Scott Royal Smith
- United Explorer Credit Card: How To Get A Free Flight to Thailand
- How To Invest In Real Estate Using Your Retirement Account (Self-Directed IRAs)