Software-as-a-Service news & blogs
The SaaS Playbook
- 📕 How to handle acquisition interest; A tiered approach to ABM campaigns; Building “exce…
- 📕 Gamification gone wrong; 2021’s Unicorn stampede; The 10 - 20 - 30 presentation format…
- 📕 What separates Unicorns from VC backed failures; The framework for a better business story; …
- 📕 Consumption revenue’s impact on net retention; Average hires are worse than bad ones;…
- 📕 Are European HQ’s worth pursuing?; Community-led vs. Product-led growth; When it make…
- 📕 Should VCs invest in competitors?; Setting up the sales team; How ChartMogul navigated hyper…
SaaStock
- Lessons from a pre-seed SaaS company, with Daria Danilina, Salesroom
- What makes a great startup pitch?
- How to Massively Improve Non-Paid Visitation – Kipp Bodnar, Vidya Peters & Jillian Ryan
- How to attract top talent
- Bootstrapping vs. VC Funding. Which is the Best Path to Scale? – with Nathan Latka, Chris Savage, Ma…
- The state of email deliverability in SaaS in 2021: what you need to know
SaaStr
- SaaStr Podcast 457 (and Video): Building Your Ideal Customer Profile: Target Your Product, Sales and M…
- Thoughts on How to Get The Team To Work “Harder”. Well, Really — Better.
- A Few Thoughts On How To Think About Dilution
- 6 Tactics to Retain Angry Customers
- SaaStr Podcast 454 (and Video): Shiven Ramji, Auth0 Chief Product Officer on What To Expect From a (Gr…
- The Top 10+ Learnings On How To Build A Large Scale Community
- Dear SaaStr: I Don’t Really Feel Confident Enough to Call Myself “CEO”
- 5 Interesting Learnings from WalkMe at $200,000,000 in ARR
- 10 Great Questions to Ask a VP Sales During an Interview
- SaaStr Podcast 453 (and Video): Building a Second Unicorn: A Deep Dive With Jyoti Bansal
SaaS Metrics
- Benefits of Emergency LED Lights • saasmetrics.co
- The importance of user experience • saasmetrics.co
- The Ultimate Guide to Payment Card Industry Data Security Standard • saasmetrics.co
- Explore Top Reasons to Include Memes in Your Business Marketing Campaigns • saasmetrics.co
- Why get hoodies customized to create personalized brand merchandise? • saasmetrics.co
- How Tableau can Help Your Company: Guide to Data Visualization Technology • saasmetrics.co
- How Can I Learn Local SEO? • saasmetrics.co
- 5 Essential Items for a Classy and Timeless Wardrobe • saasmetrics.co
- Travel Watch: Why A Tudor Black Bay Is Great for Travelers • saasmetrics.co
- 3 Gorgeous Franck Muller Watches • saasmetrics.co
SaaS Finance
- ‘Catalog’ Your Way to E-Learning Success • www.chargebee.com
- Building Sales at a Product-led Company with Thinkific’s Adam Jones • blog.chartmogul.com
- You Don’t Need an Exit Strategy with Legaltech Entrepreneur Matt Spiegel • blog.chartmogul.com
- Driving Hypergrowth: Why ‘a seat at the table’ is no longer enough for CFOs • www.chargebee.com
- Building a High-Performance Culture with Patty McCord • www.chargebee.com
- Winning at Customer Success at All Levels with Allison Pickens • www.chargebee.com
- Recurring Billing Issues: 7 Common Challenges and How to Overcome Them • www.chargebee.com
- Scaling with Empathy: Insights from Lauren Vaccarello • www.chargebee.com
- Cracking the Scale-up Code with Emmanuelle Skala • www.chargebee.com
- Leveraging Customer Feedback in a World of Change: Nuggets from Leela Srinivasan • www.chargebee.com
Customer Success
- The Best Help Desk Ticketing Software and Tools for IT Professionals • blog.hubspot.com
- ChurnZero Receives 2021 Top Workplaces Award from The Washington Post • churnzero.net
- Q&A: How to Conduct Customer Exit Interviews and Use What You Learn to Fight Churn • churnzero.net
- Why Visibility Is the Foundation for Customer Success • www.gainsight.com
- 5 Reports to Consider When Building a Product Management Road Map • www.gainsight.com
- 3 Tips for Getting Started with Product Usage Data • www.gainsight.com
- What Is Customer Segmentation? Definitions, Uses and Success Tips • blog.totango.com
- How to Become a Product Manager, Straight From a HubSpot PM • blog.hubspot.com
- What Is Customer Satisfaction Score (CSAT)? • blog.hubspot.com
- What Is the "Figure It Out" Mindset and Why Is It Important In Customer Service • blog.hubspot.com
SaaS news articles
- 後時代雲端的初心者 • blues-lin0721.medium.com
- Create a business around a problem, not the other way around • sandro-zoebinger.medium.com
- How AI’s IPO Darling UiPath, made the RPA sector hot. • aldeamartinez.medium.com
- Protecting your data in SaaS! • shehryarking502.medium.com
- Underpromise And Overdeliver • dpkingsbury.medium.com
- How to build for Large Enterprises? • amangoeliitb.medium.com
- Profit Prime Review • saurabhkumarmw.medium.com
- Top 4 Free Software Documentation Tools for your WordPress Website • shrutik.medium.com
- Brand Marketing for SaaS Business • jennpereira.medium.com
- Cutting Slack: When open source and team chat tools collide • venturebeat.com
SaaS blog posts
- Selfish vs. Selfless: Self-Promotion in Communities • thebootstrappedfounder.com
- The Great Game of Risk Played in Category Creation, and Why the Winning Strategy is Aggression • www.tomtunguz.com
- Properties of an Interesting Problem • thebootstrappedfounder.com
- The Line Between Stealing and Being Inspired • thebootstrappedfounder.com
- Audience-Building and Relatable Content • thebootstrappedfounder.com
- The Hierarchy of Needs for new Product Ideas • justinjackson.ca
- Platform Risk and the Three Kinds of Audiences • thebootstrappedfounder.com
- How do I find customers for my SaaS? • justinjackson.ca
- Impostor Syndrome and Building Capital • thebootstrappedfounder.com
- Entrepreneurship, Job Security, and Wealth Creation • thebootstrappedfounder.com
SaaS podcasts
Indie Hackers Podcast
- #213 – An Indie Hacker's Process to Reach $10K MRR
- #212 – Actionable Steps for Building the Right Business with Arvid Kahl
- #211 – Making 5-figures a Month as an OnlyFans Creator with Aella and Savannah Solo
- #210 – How to Take On Huge Incumbents as a Solo Founder with Derrick Reimer of SavvyCal
- #209 – Business Books, Coaches, and "Getting Rich" with John Doherty of Credo
- #208 – How this Indie Hacker Blew Past $10K MRR with Jon Yongfook of Bannerbear
- #207 – The Art of Podcasting, the Future of Angel Investing, and Startup Ideas for Indie Hackers wi …
- #206 – How Small Actions Lead to Compound Gains with Nathan Barry of ConvertKit
- #205 – New Business Ideas for 2021
- #204 – The Simplest $250K ARR Startup You've Ever Heard Of with Collin Waldoch
SaaSClub.io Podcast
- 289: Subly: Bootstrapping a SaaS from Zero to 60,000 Users with Holly Stephens
- 288: IPinfo: Bootstrapping a Side-Project to a 7-Figure SaaS with Ben Dowling
- 287: Dover: How to Get Customers without a Product or Website with George Carollo
- 286: How to Create SaaS Buyer Personas and Produce Better Content with Adrienne Barnes
- 285: Paperform: How a Developer Bootstrapped a SaaS to $1.5M+ ARR - with Dean McPherson
- 284: Hard Lessons on Finding SaaS Product/Market Fit - with Rohith Salim
- 283: The Reality of Building a Slow Burn SaaS Business - with Michael Kansky
- 282: Bootstrapping a SaaS in a Market with Well-Funded Competitors - with Michael Cooney
- 281: How Vishal Sunak Took His SaaS From Zero to $10 Million ARR - with Vishal Sunak
- 280: Loomly: How We Grew Our SaaS to Over 7000 Customers - with Thibaud Clement
Inside Intercom Podcast
- How Intercom is preparing for a return to the office
- Rewind: Guru's Rick Nucci on using automation to scale your customer experience
- Intercom on Product: Accelerating your strategy after COVID-19
- Rewind: Lean UX author Jeff Gothelf on why design must have a seat at the table
- Conversations with friends: 6 highlights from behind the mic
- Gong’s Linda Lin on customer success strategies for moving upmarket
- Rewind: Close.com’s Steli Efti on balancing competition and collaboration in sales
- 360Learning’s Joei Chan on embracing innovation as a content marketer
- Calm’s Will Larson on how to build a technical leadership career
- MadKudu’s Francis Brero on how AI can boost conversational support
Notion - The Pain of Scale
- GTM08 - Cyber Leadership, with Jonathan Gill, CEO, Panaseer
- GTM06 - Hiring GTM Leadership Talent, with Dan Hyde, CEO, Erevena
- GTM04 - OpenSource Founder, with Amandine Le Pape, COO & Co-Founder, Element
- GTM03 - HR Tech and the Future of Work, with Jason Corsello, Founder & GP of Acadian Ventures
- GTM02 - Marketplaces and eCommerce, with Kamal Kirpalani, VP Sales & GM Americas at Mirakl
- GTM01 - The Sales Discipline and FinTech, with Jennifer Bers, Ex VP Sales at Onfido
- P514 - Knowing your “ideal buyer profile” is critical to planning a great exit, with David Eldridg…
- P513 - Investing in product-led founders building rocketship businesses, with Itxaso Del Palacio, Noti…
- P512 - Combating the global immigration minefield for European startups, with Elizabeth Jamae, Corpora…
- P511 - The three horizon mindset - how visionary founders win big, with Chris Tottman, General Partner…
Podcast Archive
- 41: From bootstrapped to venture-funded w/ Derek Homann
- Never going solo again
- 40: A new hire, outbound sales and finding new use cases for your product
- I got micro-acquired
- Basecamp | Hiring | How to have a calm company
- 39: Want to buy our business ideas?
- Time to get a job
- 38: We sold one of our businesses
- PART 2: SaaS sales + getting to revenue quickly w/ Landon Bennet of AdReform
- PART 1: Finding and closing bigger SaaS customers w/ Landon Bennet of AdReform